Professional information
Current information for professionals and community partners
Family First supports participant choice and welcomes inquiries regarding current service availability.
This page is for case managers, care coordinators, Area Agencies on Aging, hospital and discharge teams, community organizations, and managed care staff. FFAC does not ask professionals to steer a participant’s provider choice.
Services and programs
- Attendant Care
- Home & Community Assistance
- Health & Wellness Waiver
- Traumatic Brain Injury Waiver
- Indiana PathWays for Aging: UnitedHealthcare participating. Humana: Contract effective September 1, 2026; operational readiness has not been confirmed. Contact FFAC before planning services. Anthem participation is not currently confirmed.
Current availability review
FFAC has statewide service scope, but acceptance depends on the county, program or payer, authorization, requested schedule, caregiver availability, and current capacity. An existing caregiver may apply when program, relationship, screening, training, and employment rules permit.
Verified credentials
Organization NPI (Type 2): 1386557783
NPPES taxonomy: 253Z00000X — In Home Supportive Care
NPPES enumeration date: 2026-09-25
IHCP Provider ID: 300130790
IDOH Personal Services Agency License: 25-019650-1
Coordinate without unnecessary PHI
Use the professional referral pathway for non-clinical intake details. Do not submit diagnoses, medical records, dates of birth, Medicaid identification numbers, or other sensitive information through a public website form.
Current program and network status
| Program or network | Participation | Current service availability |
|---|---|---|
| Health & Wellness Waiver | Participating | Check your county and current staffing availability. |
| Traumatic Brain Injury Waiver | Participating | Check your county and current staffing availability. |
| Indiana PathWays for Aging Waiver | Plan-specific participation | Contact FFAC to check your plan, county, and staffing. |
| UnitedHealthcare PathWays | Participating | Contact FFAC to check current service availability. |
| Humana PathWays | Contracted; operational readiness not confirmed | The contract date has passed, but FFAC must confirm operational onboarding, authorization, and staffing before any start can be proposed. |
| Anthem PathWays | Participation not confirmed | No FFAC service availability is represented. |