Serving Indiana · Availability varies · Call 812-521-5022

Attendant Care

Attendant Care: help with everyday routines

Hands-on help with personal routines at home, based on your approved Indiana Medicaid waiver service plan.

What the help can look like

Support with everyday personal routines

Getting ready

Help with bathing, getting dressed, and personal grooming.

Moving around

Help with walking or moving between a bed and chair, with appropriate training and support.

Using the bathroom

Help with toileting and related personal-care routines.

These are examples, not a promise of coverage. Your waiver’s rules and approved service plan determine the tasks and hours. FFAC’s attendant care is not a substitute for skilled nursing.

Could FFAC be a fit?

If you need hands-on help with daily routines, we can discuss whether FFAC may be able to provide your authorized care. Before a start, we must confirm:

  • Your waiver and health plan, if you have one.
  • The service and hours approved in your care plan.
  • A qualified caregiver and schedule available in your county.

Check which programs and plans FFAC serves.

Not sure about your program? You can still ask a question. FFAC can help you identify what to ask your coordinator; we do not decide Medicaid eligibility or approve hours.

Your next step

Start with a conversation—not paperwork.

  1. Tell us your county and what help you need. You do not need every answer to contact us.
  2. We review what needs to be confirmed. That includes FFAC availability and coordination with your case manager or health plan.
  3. Confirm the plan before care starts. Authorization, caregiver readiness, and a start date must be in place.

Already receiving care? Do not end current services before the replacement authorization and start plan are confirmed. A gap-free transition cannot be guaranteed.

Already have a caregiver, or thinking about switching?

Keep the caregiver you already know and trust

An existing caregiver may apply to become an FFAC employee. Some family members may be permitted to provide paid care depending on the waiver, relationship, service plan, and applicable rules. Every applicant must complete FFAC hiring, screening, training, and employment requirements. Authorized hours come from the service plan—not FFAC. We cannot guarantee that a particular relative will qualify, but we can coordinate onboarding.

Explore caregiver onboarding

Switch your Attendant Care services to FFAC

  1. Contact FFAC.
  2. Tell us the waiver, managed care entity or health plan, service, and county.
  3. Speak with the case manager or service coordinator.
  4. Confirm FFAC’s provider-network and program availability.
  5. Complete caregiver onboarding when applicable.
  6. Coordinate authorization and a proposed start date.

Do not end current services until the appropriate parties confirm the replacement authorization and start plan. FFAC cannot promise a gap-free transition.

Related information

Compare Attendant Care and Home & Community Assistance, review waivers and programs FFAC currently serves, or contact FFAC about an authorized service.

Service boundaries and official information

Attendant Care centers on hands-on personal support. In the H&W service definition, household help and transportation must be incidental to that personal care—not the entire service. Compare Attendant Care and Home & Community Assistance.

Examples checked September 10, 2026 against Indiana’s Health & Wellness waiver effective August 1, 2026 (PDF, pages 67–69). Your own program, authorization, and service-specific requirements still control. This is not a review of every waiver rule or FFAC contract.