Application and screening
The caregiver must apply, meet eligibility-to-work standards, complete required background checks, and satisfy other screening requirements.
Existing caregiver onboarding
In some Indiana waiver situations, a family member, friend, or existing caregiver may be able to apply to work through Family First. An existing caregiver is not automatically eligible and must be hired by FFAC before providing reimbursable services.
The caregiver must apply, meet eligibility-to-work standards, complete required background checks, and satisfy other screening requirements.
Orientation and assigned training apply. TB or other health requirements and CPR/First Aid requirements apply where required for the role or service.
The caregiver must follow schedules, use Alora electronic visit verification (EVV), complete service documentation, accept supervision, and follow FFAC employment policies.
The waiver or program, authorized service, participant-caregiver relationship, and current Medicaid rules determine whether the arrangement is permitted. A spouse, parent, adult child, other relative, friend, or existing worker may be treated differently under applicable rules. FFAC cannot guarantee caregiver approval or Medicaid payment.
FFAC does not determine waiver eligibility, covered services, or approved hours. The participant-centered service plan and applicable Medicaid process control what may be reimbursed, even after a caregiver completes employment requirements.
Participant inquiry
Share the program, county, service, and caregiver situation so FFAC can explain the applicable onboarding path.
Submission does not guarantee eligibility, authorization, staffing, service acceptance, or a start date.